Mercure Palu Hotel, Palu ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jalan Cumi Cumi No 8, Palu, Indonesia, 94221

Mercure Palu is a 4-star hotel located in Palu, Indonesia, known for its proximity to several cultural landmarks and modern amenities. The hotel features a mix of comfort and convenience, including an outdoor pool and extensive conference space. It is approximately 6 miles from Mutiara Airport, making it easily accessible for travelers. Unique attractions such as the Horse Statue and Lore Lindu National Park are within a short distance.

Location

Successfully blending convenience and accessibility, Mercure Palu is located close to local attractions such as Masjid APUNG and Museum Negeri Propinsi. Public transportation is readily accessible, enhancing travel around the city. The hotel is situated near Point Break-Tatura Mall, offering retail options to guests. Additionally, guests can easily reach well-known sites like Taman Datokarama and Taman Gor within a few kilometers.

Rooms

The rooms at Mercure Palu are equipped with modern conveniences such as air conditioning and free wireless internet. Each room features a flat-screen cable TV, minibar, and an in-room safe for added security. Private bathrooms offer showers, complimentary toiletries, and hair dryers for guest comfort. Many rooms also provide charming sea views, enhancing the overall experience.

Eat & Drink

Guests can enjoy delicious refreshments at the hotel's bar and lounge, which serves a variety of drinks. Dining options cater to different tastes, with a focus on local and international cuisine. Room service is available, allowing guests to dine in the comfort of their own room. Daily newspapers are provided to keep guests updated during their stay.

Leisure & Business

Mercure Palu features an outdoor pool, providing a relaxing space for guests to unwind. For business needs, the hotel offers a conference area measuring 19,164 square feet, ideal for meetings and events. Additional services include concierge assistance and babysitting/childcare options, catering to family travelers. Comprehensive amenities are designed to accommodate both leisure and business needs.

“The hotel's location by Palu Bay offers a peaceful retreat just a quick drive from the lively town center.”view full review

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“Great atmosphere and friendly, helpful staff throughout!” view full review

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

One child: 0 - 1 year

Crib: FREE

Existing beds: FREE

One child: 2 - 12 years

Existing beds: FREE

Extra bed: IDR 300000

Children above
12 years or adults:

Extra bed: IDR 300000

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Number of floors:5

Number of rooms:138

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Privilege Twin Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Privilege Double Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Palu 1.0 mi

Airports

Mutiara (PLW) 6.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The ocean view deluxe room was impressively spacious, offering a relaxing atmosphere and a stunning backdrop of the sea.” view full review

Impressive Ballroom

“The ballroom was amazing, able to accommodate a large number of guests, making it perfect for events and gatherings.” view full review

Diverse Breakfast

“Breakfast offered a thoughtful selection, including fresh local foods and made-to-order options that catered to different tastes.” view full review

Relaxing Pool

“While the pool's location could be improved, it still provided a refreshing escape after a long day of travel.” view full review

General

Wi-Fi
Safe deposit box
Elevator

Guest Parking

Electric kettle

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Mini-bar

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone

Location

Jalan Cumi Cumi No 8, Palu, Indonesia, 94221

Map view

Jalan Cumi Cumi No 8, Palu, Indonesia, 94221

City landmarks

Lere

Sou Raja

3600 ft

Museums

Museum Negeri Propinsi Sulawesi Tengah

1.2 mi

Besusu Tengah

Taman Gor

1.7 mi

Jln. Mawar 10 Pertigaan Polsek Bungku Tengah

Lore Lindu National Park

1.8 mi

Bridges

Palu Bridge IV

1.8 mi

Jl. Rajamoili

Taman Ntovea

1.8 mi

Jl. Rajamoili

Kampung Kaili

1.8 mi

Jl. Komodo

Horse Statue

2.1 mi

Talise

Taman Hutan Kota Palu

2.6 mi

Jl. Balai Kota Timur

Lapangan Vatulemo

2.9 mi

Tumbelaka Beach

3.1 mi

Nearby

Lere

Taman Datokarama

800 ft

Mosque

Masjid APUNG Arqam Baburahman Palu

1700 ft

Restaurants

Resto TABE

1200 ft

Jl. Raja Maili no. 77 sesudah patung kuda sebelum stasiun TVRI

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

8.5

Location

7.0

Service

7.3

Dining

6.3

Carol

United States of America, January 2025

7.6/10

I had a pleasant one-night stay at this hotel, which offered a clean and comfortable room at a reasonable price. The friendly staff, especially Tiwi in the restaurant, provided exceptional service. The dining options were satisfactory considering the countryside location, and I appreciated that there was a hotel shuttle from the airport. However, checking the door properly when leaving the room is essential, as it doesn’t close automatically.

Rooms

8.0

The room was clean and comfortable, making for a good night's sleep.

Service

9.0

The staff, particularly Tiwi, offered friendly and professional service throughout my stay.

Location

7.0

The hotel is approximately 30 minutes from the airport, which is convenient, although it's in a more rural area.

Dining

7.0

The restaurant served decent meals, and Tiwi provided excellent service, though the breakfast is more local-oriented.

Facilities

7.0

The hotel has a basic gym and a pool, which were nice amenities to have.

Bill

United States of America, October 2024

8.2/10

I really enjoyed my stay at this hotel, which had a cozy atmosphere and efficient check-in and check-out process. The room was clean, spacious, and quiet, offering great amenities like a strong shower and good Wi-Fi. However, it was a bit challenging to find a taxi quickly, although the hotel did assist with ordering one. Overall, the price for the quality provided was very reasonable.

Rooms

9.0

The room was clean, spacious, and comfortable. It featured a strong shower and good amenities, ensuring a pleasant stay.

Service

8.0

The staff was very attentive and efficient during my check-in and check-out.

Location

7.0

The hotel is located near Palu Bay, which is about a 10-minute drive from town, but there was no traffic issue.

Dining

8.0

I enjoyed the dining experience, especially the large portion sizes for meals.

Facilities

9.0

The hotel has great facilities including a new swimming pool and fitness center, making my stay enjoyable.

Eric

United States of America, September 2024

7.4/10

This hotel offers great value for money with clean and spacious rooms at a reasonable price. However, service can be hit or miss, and it's best to avoid certain dining options to save on costs. Overall, a solid choice for a comfortable stay near Palu Bay.

Rooms

9.0

The rooms were clean and spacious, and I appreciated the separate shower and tub. The price at IDR 681,000 per night for a Deluxe Room is a fantastic deal.

Service

7.0

The staff were attentive and professional, making check-in and check-out a breeze. However, I did experience a delay with taxi arrangements.

Location

7.0

The hotel is located near Palu Bay, a short 10-minute drive from the town. While it is a bit out of the way, traffic is minimal which is a plus.

Dining

6.0

While my overall dining experience was decent, the menu was unclear and I ended up wasting a side of fries that I didn't expect with my burger.

Facilities

8.0

The swimming pool area was lovely and provided a great place to relax, especially for families.

Keith

United States of America, July 2024

6.2/10

The hotel had a great rate, and I found the room to be very comfortable and quiet with a lovely bay view. However, the service didn't live up to my expectations due to communication issues and some lapses like not ordering our pre-arranged taxi. Overall, it was a decent stay but there were a few frustrating moments that kept it from being excellent.

Rooms

8.0

The room was very comfortable, quiet, and had a nice view of the bay.

Service

5.0

The staff were polite but made several mistakes in communication, which was disappointing.

Location

7.0

The hotel is approximately 30 minutes from the airport, which is convenient.

Dining

5.0

I was disappointed with the dining options as room service ran out of most items except for burgers and club sandwiches.