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Mercure Palu, Palu
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Key details
About the Hotel
Jalan Cumi Cumi No 8,
Palu,
Indonesia,
94221,
Central Sulawesi
Mercure Palu offers a 4-star experience with modern amenities including an outdoor pool and a well-equipped conference space. This Palu hotel is conveniently located near Point Break-Tatura Mall.
Rooms & Amenities
Rooms at Mercure Palu feature air conditioning, minibars, and private bathrooms with complimentary toiletries. Guests can choose from rooms with single or double beds, some offering sea views and flat-screen TVs.
Dining & Nearby Options
Dining options include a bar/lounge where guests can enjoy drinks. Nearby restaurants provide additional choices for dining in the Ulujadi neighborhood.
Leisure & Family Services
Mercure Palu offers leisure facilities including an outdoor pool and concierge services. Additionally, babysitting and childcare are available for families.
Business & Transportation
With conference space measuring 19,164 square feet, this hotel caters to business needs. The nearest transport options include Terminal Manonda and Terminal Tipe C Tipo bus stations, each within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The ocean view deluxe room was impressively spacious, offering a relaxing atmosphere and a stunning backdrop of the sea.” view full review
Impressive Ballroom
“The ballroom was amazing, able to accommodate a large number of guests, making it perfect for events and gatherings.” view full review
Diverse Breakfast
“Breakfast offered a thoughtful selection, including fresh local foods and made-to-order options that catered to different tastes.” view full review
Relaxing Pool
“While the pool's location could be improved, it still provided a refreshing escape after a long day of travel.” view full review
General
Wi-Fi
Safe deposit box
Elevator
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Mini-bar
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
Show more
Location
Jalan Cumi Cumi No 8,
Palu,
Indonesia,
94221,
Central Sulawesi
Map view
Jalan Cumi Cumi No 8,
Palu,
Indonesia,
94221,
Central Sulawesi
City landmarks
Lere
Sou Raja
3600 ft
Museums
Museum Negeri Propinsi Sulawesi Tengah
1.2
mi
Besusu Tengah
Taman Gor
1.7
mi
Jln. Mawar 10 Pertigaan Polsek Bungku Tengah
Lore Lindu National Park
1.8
mi
Bridges
Palu Bridge IV
1.8
mi
Jl. Rajamoili
Taman Ntovea
1.8
mi
Jl. Rajamoili
Kampung Kaili
1.8
mi
Jl. Komodo
Horse Statue
2.1
mi
Talise
Taman Hutan Kota Palu
2.6
mi
Jl. Balai Kota Timur
Lapangan Vatulemo
2.9
mi
Tumbelaka Beach
3.1
mi
Nearby
Lere
Taman Datokarama
800 ft
Mosque
Masjid APUNG Arqam Baburahman Palu
1700 ft
Restaurants
Resto TABE
1200 ft
Jl. Raja Maili no. 77 sesudah patung kuda sebelum stasiun TVRI
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
8.5
Location
7.0
Service
7.3
Dining
6.3
Guest reviews
7.2/10
based on 4 reviews
8.0
8.0/10 based on 70 reviews
Carol
United States of America,
January
2025
7.6/10
I had a pleasant one-night stay at this hotel, which offered a clean and comfortable room at a reasonable price. The friendly staff, especially Tiwi in the restaurant, provided exceptional service. The dining options were satisfactory considering the countryside location, and I appreciated that there was a hotel shuttle from the airport. However, checking the door properly when leaving the room is essential, as it doesn’t close automatically.
Rooms
8.0
The room was clean and comfortable, making for a good night's sleep.
Service
9.0
The staff, particularly Tiwi, offered friendly and professional service throughout my stay.
Location
7.0
The hotel is approximately 30 minutes from the airport, which is convenient, although it's in a more rural area.
Dining
7.0
The restaurant served decent meals, and Tiwi provided excellent service, though the breakfast is more local-oriented.
Facilities
7.0
The hotel has a basic gym and a pool, which were nice amenities to have.
Bill
United States of America,
October
2024
8.2/10
I really enjoyed my stay at this hotel, which had a cozy atmosphere and efficient check-in and check-out process. The room was clean, spacious, and quiet, offering great amenities like a strong shower and good Wi-Fi. However, it was a bit challenging to find a taxi quickly, although the hotel did assist with ordering one. Overall, the price for the quality provided was very reasonable.
Rooms
9.0
The room was clean, spacious, and comfortable. It featured a strong shower and good amenities, ensuring a pleasant stay.
Service
8.0
The staff was very attentive and efficient during my check-in and check-out.
Location
7.0
The hotel is located near Palu Bay, which is about a 10-minute drive from town, but there was no traffic issue.
Dining
8.0
I enjoyed the dining experience, especially the large portion sizes for meals.
Facilities
9.0
The hotel has great facilities including a new swimming pool and fitness center, making my stay enjoyable.
Eric
United States of America,
September
2024
7.4/10
This hotel offers great value for money with clean and spacious rooms at a reasonable price. However, service can be hit or miss, and it's best to avoid certain dining options to save on costs. Overall, a solid choice for a comfortable stay near Palu Bay.
Rooms
9.0
The rooms were clean and spacious, and I appreciated the separate shower and tub. The price at IDR 681,000 per night for a Deluxe Room is a fantastic deal.
Service
7.0
The staff were attentive and professional, making check-in and check-out a breeze. However, I did experience a delay with taxi arrangements.
Location
7.0
The hotel is located near Palu Bay, a short 10-minute drive from the town. While it is a bit out of the way, traffic is minimal which is a plus.
Dining
6.0
While my overall dining experience was decent, the menu was unclear and I ended up wasting a side of fries that I didn't expect with my burger.
Facilities
8.0
The swimming pool area was lovely and provided a great place to relax, especially for families.
Keith
United States of America,
July
2024
6.2/10
The hotel had a great rate, and I found the room to be very comfortable and quiet with a lovely bay view. However, the service didn't live up to my expectations due to communication issues and some lapses like not ordering our pre-arranged taxi. Overall, it was a decent stay but there were a few frustrating moments that kept it from being excellent.
Rooms
8.0
The room was very comfortable, quiet, and had a nice view of the bay.
Service
5.0
The staff were polite but made several mistakes in communication, which was disappointing.
Location
7.0
The hotel is approximately 30 minutes from the airport, which is convenient.
Dining
5.0
I was disappointed with the dining options as room service ran out of most items except for burgers and club sandwiches.
Facilities
7.0
The hotel offers a shuttle service to the airport, which is a nice touch.
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